Ericsson

Ericsson

EricssonEricsson is a world-leading provider of telecommunications equipment and related services to mobile and fixed network operators globally.

“Ericsson Local Support chose TMC as a back-up message system to our internal method. We use SMS to advise Ericsson Management of our customer faults, and to track fault progress through to resolution. TMC provides a rapid and simple means to achieve information sharing.”

24/7 Duty Manager, Ericsson

Comments are closed.