Parceline Offers Unique Delivery Options

UK parcels carrier, Parceline, is really taking service to the next level. The company has created an SMS messaging system that meant to provide a user-friendly, interactive method for customers to make arrangements for delivery of their parcels.

With the busy schedules that so many people are following these days, many have experienced the headaches associated with trying to be at the right place at the right time in order to receive a parcel. In fact, according to Parceline, approximately 12% of home deliveries are not completed on the first attempt.

With the new system, customers can actually make arrangements with the parcel delivery person while selecting the day that is most convenient for them to receive the package. In this way, Parceline hopes to increase the success rate of delivery completions on the first try.

According to the executive director of sales at Parceline, Dwain McDonald, a weak point in the home delivery market has long been the lack of an effective method for notifying recipients of incoming packages and successfully delivering those packages. “This new service not only gives a great experience to the end recipient,” says McDonald, “it also offers leading players in the mobile phone sector a valued added service that they can provide to their customers.”

Currently, Parceline is the only carrier that offers this type of interactivity to its customers. In addition, the company is seeking a patent for the service, which provides the recipient with a text message of when the parcel will be delivered. If the time is not convenient to the recipient, he or she can choose from three provided alternate dates.

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